About Us

NZDRC is a private dispute resolution service established to give parties to civil and commercial disputes the widest capacity to adopt dispute resolution processes that are private, fair, prompt and cost effective and which will provide a proportionate response to the amounts at issue and the complexity of the issues involved.

Dispute Resolution Options

NZDRC is able to provide guidance to parties and their advisers as to the most appropriate dispute resolution process for any particular dispute. The most popular processes include; Mediation, Arbitration, Early Neutral Evaluation and Expert Determination.



The objective of mediation is to enable and empower the parties to negotiate and resolve the dispute promptly, cost effectively and confidentially rather than to have a decision imposed upon them by a judge or arbitrator. 


Arbitration is governed by the Arbitration Act 1996. It is a formal process more akin to litigation in the Court system and therefore parties are more likely to require legal or other assistance to participate effectively in the process. Some contracts require parties to refer any dispute to arbitration rather than to Court.

Early Neutral Evaluation

Early Neutral Evaluation is a quick and inexpensive process, and allows a great amount of flexibility by blending a judicial settlement conference, mediation, and independent expert determination of the dispute, allowing parties to effectively choose their own ‘judge’.

Expert Determination

Expert determination is a simple means of binding dispute resolution. Unlike arbitration, expert determination is not governed by legislation. Expert determination is a consensual process where parties to a contract agree to refer matters in dispute to an independent person to decide.

Building Disputes

The most popular processes for the resolution of building and construction disputes include; Adjudication, Mediation, Arbitration and Expert Determination.

Conflict Management

Conflict management services include organisational performance audits, conflict management coaching, the development and implementation of integrated conflict management systems and strategies.

NZIAC - International Dispute Resolution

The New Zealand International Arbitration Centre (NZIAC) and the New Zealand International Dispute Resolution Centre (NZIDRC) provide effective fora for the settlement of international trade, commerce, investment and cross-border disputes in the Australasian/Pan Pacific region

Training, Seminars & Vacancies

Training courses, seminars, conferences and events of interest to those involved in dispute resolution.



NZDRC is committed to educating and supporting the Community and legal profession in relation to Dispute Resolution and maintains an extensive database of Legislation, judgments, articles and publications of interest.

Directory of Experts & Support Services

Find out more about the specialists who provide legal advice, expert advice, opinion and evidence, and those who provide litigation and dispute resolution support services.

Ready to apply?
Fill in one of our online application forms:


Please contact us if you are not sure which process is the most appropriate for your dispute.

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Fair, prompt and cost effective conflict management and dispute resolution services
Proudly serving industry, commerce and the community for 25 years.