Important COVID-19 Update

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These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. Following the Prime Minister’s announcement on Saturday, our people will begin working remotely from today, Monday 23 March.

Having well developed online dispute resolution options, it will in many ways be business as usual for us as we focus on providing a seamless service, regardless of where our Registry staff, arbitrators, mediators and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

If you have any questions, please do not hesitate to get in touch. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.

ABOUT US

NZDRC is the leading independent, nationwide provider of private commercial dispute resolution and conflict management services in New Zealand.

NZDRC also provides international dispute resolution services through the related entity New Zealand International Arbitration Centre (NZIAC); specialist building and construction dispute resolution services are provided through the Building Disputes Tribunal; and specialist family and relationship dispute resolution services are provided through the FDR Centre.

Our extensive knowledge and experience of the design and implementation of dispute resolution processes enables us to develop a comprehensive understanding of the community’s needs and to constantly deliver sound and commercially relevant advice on dispute resolution procedures and options and innovative and effective dispute resolution services.

We focus on informing and educating parties and their advisers about dispute resolution processes so that they may make informed decisions about the dispute resolution options that are available to them.

Our support team is approachable, accessible and helpful. Those parties to disputes and/or their advisers who contact us seeking advice, tell us that they are grateful for the personal service and professional advice that our Registrars provide which demystifies the dispute resolution processes for them and helps them to understand and to participate in the processes more effectively.

Our specialist dispute resolution services include: