Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. Following the Prime Minister’s announcement on Saturday, our people will begin working remotely from today, Monday 23 March.

Having well developed online dispute resolution options, it will in many ways be business as usual for us as we focus on providing a seamless service, regardless of where our Registry staff, arbitrators, mediators and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

If you have any questions, please do not hesitate to get in touch. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.


 The settlement of disputes by arbitration is an important feature of the domestic commercial and legal landscape. The primary objective of modern arbitration is the fair, prompt and cost effective determination of any dispute in a manner that is proportionate to the amounts in dispute and the complexity of the issues involved.

To ensure that objective is met in the context of domestic arbitration, NZDRC has developed a suite of Arbitration Rules that are robust and certain, yet innovative in their commonsense approach to the arbitration process.

The Rules are intended to give parties the widest choice and capacity to adopt fully administered procedures that are fair, prompt and cost effective, and which provide a proportionate response to the amounts in dispute and the complexity of the issues involved.

Unless otherwise agreed by the Parties in writing, for an arbitration administered under NZDRC’s Rules, the standard Arbitration Rules will apply to all arbitrations in which the claim is for an amount greater than or equal to NZ$2.5M.

Where the claim is for an amount less than $2.5M, or the Claimant is seeking declaratory relief only, the Arbitration will be governed by the relevant NZDRC Expedited Arbitration Rules, namely:

For more information on each of these options and to access a copy of the relevant Rules, please select from the below:

Whilst we would encourage all parties to arbitration proceedings to adopt the NZDRC Arbitration Rules, NZDRC also acts regularly to appoint arbitrators and administer arbitrations conducted pursuant to the Arbitration Act 1996. The adoption of the NZDRC Arbitration Rules is not a prerequisite to accessing these appointment and administration services provided through the NZDRC Registry.