Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. Following the Prime Minister’s announcement on Saturday, our people will begin working remotely from today, Monday 23 March.

Having well developed online dispute resolution options, it will in many ways be business as usual for us as we focus on providing a seamless service, regardless of where our Registry staff, arbitrators, mediators and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

If you have any questions, please do not hesitate to get in touch. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.

Marian Shore

Service: Mediation

Area of Expertise: Employment, Environmental


Marian is a Resolution Institute accredited mediator (including Family Dispute Resolution), a Ministry of Justice accredited Restorative Justice Facilitator (including Family Violence) and a ‘Parenting Through Separation’ tutor.

By using her mediation, coaching and mentoring skills, she has assisted many people resolve differences and guide them to resolve their own issues in the future.

She has been working in the restorative justice and alternative dispute resolution field for over 13 years. Prior to this work she was the Manager of the Waitaki Resource Recovery Trust who employed and mentored ‘marginalised’ people in our Community. The experience of working with these people, who are often high-conflict personalities and include people living with the effects of family violence, either as a victim or perpetrator – allows her to establish a rapport with virtually anyone, and to gain their trust.

People who have worked with her say she has remarkable communication, problem solving and people management skills; she has developed the art of listening so that she can help parties relax and feel confident in telling their stories.

And she has a really good sense of humour!

Her specific areas of expertise include workplace, family, elderly, environmental and community.

Marian prides herself as being a person of great integrity and always honours our industry codes of ethics.