Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. Following the Prime Minister’s announcement on Saturday, our people will begin working remotely from today, Monday 23 March.

Having well developed online dispute resolution options, it will in many ways be business as usual for us as we focus on providing a seamless service, regardless of where our Registry staff, arbitrators, mediators and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

If you have any questions, please do not hesitate to get in touch. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.


There are many reasons why NZDRC is the provider of choice for employment disputes:

  • Fair, prompt, and cost-effective: NZDRC is committed to resolving employment disputes, fairly, promptly, and cost effectively.
  • Bespoke: NZDRC is well placed to work with the parties to come up with a bespoke process to meed the particular needs of their dispute.
  • Confidential: NZDRC’s processes and outcomes are private and confidential.
  • 24 hour appointment service and ongoing professional case management: NZDRC’s experienced Registrars provide a highly efficient, comprehensive, and professional end-to-end case management and administration service. The Registrars help parties and their advisers understand the dispute resolution process and oversee and administer that process from the appointment of the mediator or other practitioner to completion. This highly efficient registry service ensures certainty, consistency, and quality in the delivery of NZDRC’s processes.
  • Highly skilled, experienced, and respected mediators: NZDRC’s mediators are selected to join our panel of employment mediators by invitation only. They are highly trained, skilled, experienced, and knowledgable in employment law and practice, and are respected and recognised as leaders in employment dispute resolution in New Zealand