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Kia ora

The Independent Complaint and Review Authority (ICRA) provides independent reviews of ACC decisions.

We have nearly completed the review of your ACC claim.

We trust that our team at ICRA has been helpful, courteous and professional in all our dealings with you.

Please tell us about your experience - we would welcome your feedback.

ICRA Customer Satisfaction Survey:
How satisfied are you with our service?*
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Would you recommend ICRA02019s services?*
If you have a moment, we would be most grateful to learn why
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Fair, prompt and cost effective conflict management and dispute resolution services. Proudly serving industry, commerce and the community for 25 years.

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