The Independent Complaint and Review Authority (ICRA) is a wholly owned subsidiary of NZDRC.
ICRA was established as a specialist delivery vehicle for:
- independent and impartial reviews of, and appeals against decisions and determinations made by public and private sector organisations and government bodies in the exercise of their statutory powers and duties; and
- independent and impartial review and auditing of intra-organisational and extra-organisational B2B and B2C complaints processes, procedures and outcomes.
For more information contact 09 486 7140 | firstname.lastname@example.org.
Website coming soon
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