When it comes to Disputes Resolution, we are extremely proud of our approach to serving both the industry and the wider community.
At NZDRC, our support team is considered approachable, accessible and helpful. Those parties to disputes and / or their advisers who contact us seeking advice, tell us they're grateful for the personalised service and professional advice that our Registrars provide, demystifying the dispute resolution processes for them helping them understand and therefore participate more effectively.
As the leading provider of private commercial dispute resolution services in New Zealand, NZDRC is committed to training and educating its panelists and to educating and informing commercial and public enterprises and the community about dispute avoidance, conflict management and dispute resolution practices and procedures.
We also provides conflict management services including organisational performance audits, conflict management coaching, the development and implementation of integrated conflict management systems and strategies to improve performance and relationships and to avoid disputes between employees, clients, suppliers, subcontractors and other stakeholders, and where conflict and disputes cannot be avoided, to manage disputes effectively.
NZDRC is the leading provider of private dispute resolution services in New Zealand. NZDRC aims to maintain this privileged position and to continue to set the standard of excellence for private domestic and international dispute resolution in New Zealand, through:
We believe our model of creating and developing innovative, specialist processes by combining our extensive expertise and local experience with the best aspects of evolving global trends and practices, allows us to provide the best possible service to industry, commerce and the community.
Our Vision is underpinned by our five core values:
|Integrity||Exemplifying impartiality, independence, integrity, honesty and accountability - everything we say and do will reflect the highest moral, ethical and professional standards.|
|Respect||Engendering mutual respect in all our interactions.|
|Support||Giving all those who use and deliver our services the maximum support.|
|Discipline||Maintaining consistency and certainty in the delivery of our services.|
|Trust||Trusting that all our people share our values.|
Anyone can claim to be client focused. At NZDRC we have issued an open Statement of Commitment and we have launched one of the dispute resolution sector’s most comprehensive client feedback programmes to measure just how focused and committed we really are.