Who are we?
When it comes to Disputes Resolution, we are extremely proud of our approach to serving both the industry and the wider community.
As the leading provider of private commercial dispute resolution services in New Zealand, NZDRC is committed to training and educating its panelists and to educating and informing commercial and public enterprises and the community about dispute avoidance, conflict management and dispute resolution practices and procedures.
We also provides conflict management services including organisational performance audits, conflict management coaching, the development and implementation of integrated conflict management systems and strategies to improve performance and relationships and to avoid disputes between employees, clients, suppliers, subcontractors and other stakeholders, and where conflict and disputes cannot be avoided, to manage disputes effectively.
Our strategy, vision and values
NZDRC is the leading provider of private dispute resolution services in New Zealand. NZDRC aims to maintain this privileged position and to continue to set the standard of excellence for private domestic and international dispute resolution in New Zealand, through:
We believe our model of creating and developing innovative, specialist processes by combining our extensive expertise and local experience with the best aspects of evolving global trends and practices, allows us to provide the best possible service to industry, commerce and the community.
Our Vision is underpinned by our five core values:
Truly client focused
Anyone can claim to be client focused. At NZDRC we have issued an open Statement of Commitment and we have launched one of the dispute resolution sector’s most comprehensive client feedback programmes to measure just how focused and committed we really are.