About Us


NZDRC is a private dispute resolution service established to give parties to civil and commercial disputes the widest capacity to adopt dispute resolution processes that are private, fair, prompt and cost effective and which will provide a proportionate response to the amounts at issue and the complexity of the issues involved.
 

Dispute Resolution Options


NZDRC is able to provide guidance to parties and their advisers as to the most appropriate dispute resolution process for any particular dispute. The most popular processes include; Mediation, Arbitration, Early Neutral Evaluation and Expert Determination.


 

Mediation


The objective of mediation is to enable and empower the parties to negotiate and resolve the dispute promptly, cost effectively and confidentially rather than to have a decision imposed upon them by a judge or arbitrator. Mediation enables the parties to negotiate flexible and creative solutions which need not conform to strict legal rights or general community standards.

Arbitration


Arbitration is governed by the Arbitration Act 1996. It is a formal process more akin to litigation in the Court system and therefore parties are more likely to require legal or other assistance to participate effectively in the process. Some contracts require parties to refer any dispute to arbitration rather than to Court.
 

Early Neutral Evaluation


Early Neutral Evaluation is a confidential, settlement oriented dispute resolution process that produces a non-binding evaluation of the facts, evidence and legal merits of a case by an independent neutral third party. Early Neutral Evaluation is quick, inexpensive and confidential and allows an extraordinary amount of flexibility and informality that blends the advantages of a judicial settlement conference, mediation, and independent expert determination of the dispute and allows the parties to effectively choose their own ‘judge’.

 

Expert Determination


Expert determination is a simple means of binding dispute resolution. Unlike arbitration, expert determination is not governed by legislation. Expert determination is a consensual process where parties to a contract agree to refer matters in dispute to an independent person to decide.

Building Disputes


The most popular processes for the resolution of building and construction disputes include; Adjudication, Mediation, Arbitration and Expert Determination.
 

Conflict Management


Conflict management services are provided by Conflict Management New Zealand Ltd a subsidiary company of NZDRC and include organisational performance audits, conflict management coaching, the development and implementation of integrated conflict management systems and strategies to …
 

International Dispute Resolution

The New Zealand International Dispute Resolution Centre (NZIDRC) and the New Zealand International Arbitration Centre (NZIAC) provide effective fora for the settlement of international trade, commerce, investment and cross-border disputes in the Australasian/Pan Pacific region

Training, Seminars & Vacancies

Training courses, seminars, conferences and events of interest to those involved in dispute resolution.

 

Resources


NZDRC is committed to educating and supporting the Community and legal profession in relation to Dispute Resolution and maintains an extensive database of Legislation, judgments, articles and publications of interest.
 

Directory of Experts & Support Services

Locate and obtain up to date information about those persons who provide specialist legal advice, expert advice, opinion and evidence, and those who provide litigation and dispute resolution support services.

Please Click on the appropriate link below to Apply Now to NZDRC to have a Dispute resolved by...


MEDIATION

ARBITRATION

EARLY NEUTRAL EVALUATION

EXPERT DETERMINATION
Please contact us if you are not sure which process is the most appropriate for your dispute

Auckland

09 486 7153


Freephone

0508 DISPUTE

0508 3477883

 

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Fair, prompt and cost effective conflict managment and dispute resolution services Proudly serving industry, commerce and the community